{"product_id":"shipping-protection-coverage","title":"Shipping Protection","description":"\u003cp\u003eSince Route is not clear when it comes to supporting pre-orders\/group buys, we're allowing customers to add Additional Shipping Protection to their order. \u003c\/p\u003e\n\u003cp\u003eEach unit of Shipping Protection covers up to $100 in value. Shipping Protection is automatically calculated at checkout to cover your full order.\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003e\u003cstrong\u003eFor any issues we must wait until the conclusion of any investigations done by the shipping carrier. \u003c\/strong\u003e If they deem that the product was lost or damaged on the fault of their own, the customer will be offered three options:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cspan\u003eR\u003c\/span\u003eeship the product (if in stock)\u003c\/li\u003e\n\u003cli\u003eIssue store credit for the full amount of the original purchase plus 5%\u003c\/li\u003e\n\u003cli\u003eProvide a full refund to the original payment method used\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003eIf the carrier deems that the product was lost or damaged on the fault of their own, but Shipping Protection was not included at time of purchase, please contact support@deskhero.ca for assistance on resolutions available.\u003c\/p\u003e\n\u003cp\u003eThis \u003cstrong\u003edoes NOT\u003c\/strong\u003e include porch pirates\/stolen products from your property after it has been delivered however. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eConsider adding \u003cstrong\u003eSignature Required\u003c\/strong\u003e \u003cstrong\u003eon Delivery\u003c\/strong\u003e as this will help prevent stolen packages. Please be mindful of your deliveries from Deskhero.ca\u003c\/p\u003e","brand":"Deskhero","offers":[{"title":"Default Title","offer_id":43169816805435,"sku":null,"price":1.79,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0654\/6872\/7355\/files\/BlueModernSlashShieldLogo_2024-05-01T16_36_28.591Z.png?v=1769536042","url":"https:\/\/www.cozienook.com\/en-ca\/products\/shipping-protection-coverage","provider":"Cozee Nook","version":"1.0","type":"link"}